Privacy & Cookie Policy

1. Introduction

Welcome to Langdon Motors Totterdown LTD ("we", "our", or "us"). We are committed to protecting your personal data and respecting your privacy in full accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, process, and safeguard your information when you visit our website or interact with our professional garage.

2. Information We Collect

Because we operate a direct telephone booking model and do not utilise online customer account or payment intake forms, the personal data collected via our website is strictly minimised:

• Registration Data: Vehicle registration marks entered into our live MOT Status Checker. This data is transmitted securely via HTTPS to query official Driver and Vehicle Standards Agency (DVSA) records and is processed transiently in memory without permanent storage on our servers.
• Technical & Infrastructure Data: Essential technical communication logs (such as IP addresses, requested URLs, and browser user-agents) processed securely by our infrastructure provider (Cloudflare) to route requests, defend against malicious DDoS traffic, and maintain site uptime.
• Usage & Analytics Data: Only if you give explicit affirmative consent via our cookie consent banner, Google Analytics 4 collects pseudonymous interaction data (including visited pages, referral sources, approximate location at city level, and session duration) to help us assess website performance and improve customer usability.

3. How We Use Cookies

Cookies are small text files placed on your device to ensure secure website operation and measure site performance. We utilise:

• Essential Cookies: Required for fundamental website functionality, HTTPS security, and storing your cookie banner consent choice (stored locally via localStorage.langdonCookieConsent so you are not re-prompted on every visit).
• Security & Performance Cookies: Deployed by Cloudflare to distinguish legitimate human visitors from malicious automated bots and ensure rapid content delivery.
• Analytics Cookies (Google Analytics 4): With your consent, Google Analytics (Measurement ID: G-ZSR002KTZG) sets first-party analytics cookies (such as _ga and _ga_ZSR002KTZG) to compile anonymised statistical reports. These cookies are non-essential and will never activate or load onto your device unless you click “Accept” on our cookie consent banner. You may decline or revoke consent at any time.

You can adjust your browser settings to block or delete cookies at any time; essential garage contact and navigation features will continue to operate normally.

4. Data Sharing & Retention

We do not sell, rent, or trade your personal information to any third parties. Official vehicle MOT queries are routed directly through authorised DVSA data gateways. Where analytics cookies have been accepted, statistical usage data is processed in accordance with Google's data privacy standards and retained for standard analytics reporting cycles.

5. Your Data Protection Rights

Under UK data protection law, you possess several rights regarding your personal information, including the right to request access to, rectification of, or erasure of personal data held by us. To exercise any of these rights, please contact our garage management directly via telephone.

6. Contacting Our Garage

If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy or our data protection practices, please give us a ring at the garage: